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Frequently Asked Questions

Frequently Asked Questions

Why Should I Buy Your Products?
Malcolm Stogo is the most prominent ice cream maker in the world with over 40 years of experience. In fact, he invented Cookies & Crème Ice Cream in 1978, and has spent over 7 years developing Malcolm’s Dairy Free Ice Cream.

Can I Mix & Match when purchasing any Dairy Free Ice Cream, Baked Goods, or Chocolates?
Yes. The minimum order for ice cream is any combination of flavors of 3 pints. Baked goods can also be mixed and matched as long as you order at least ½ dozen of any combination.

What are shipping costs when ordering?
We have a flat rate shipping price for Dairy Free Ice Cream at $16.95, anywhere in the USA. Baked Goods and Chocolates have a flat rate of $10.95 anywhere in the USA.

Do You Only Sell Pints for the Dairy Free Ice Cream?
Yes, we only sell pints. But, our pints are not just 16 ounces. They actually weigh more than 18 ounces. No other ice cream manufacturer can make this claim.

Are all your ingredients Dairy Free?
Yes, all of Malcolm’s Dairy Free desserts are 100% dairy free- no eggs.

Do you use any artificial ingredients?
No, all of our ice cream, baked goods, and chocolates are crafted only with natural ingredients.

I’m looking for a particular flavor but I can’t find it.
Let us know a flavor of dairy free ice cream you would like, and we will do our best to create it for you. Email me at: malcolm@icecreamuniversity.org

Can I have my order arrive on a specific date?
Yes! You can choose the delivery date during check-out. Some dates require next day shipping as we cannot ship ice cream over the weekend or on Friday.

How long before I receive my order?
Within 3-4 days once order is placed.

I’m allergic to nuts and/or eggs, does your equipment process these foods?
Every dairy free ice cream we produce has a nutritional statement and ingredient declaration. Peanuts, other nuts, wheat/gluten & other common allergens are used at Malcolm Dairy Free Desserts. Although we strive to keep items separate, it is impossible to guarantee that your flavor of Malcolm’s Dairy Free Ice Cream will be free of these ingredients.